Royal Park Hotel

Making a Secure Entry into IoT Guest Services

Les appareils connectés, qu’on appelle souvent l’Internet des objets (IdO), offrent à l’industrie hôtelière la possibilité de fournir à leurs clients une expérience beaucoup plus riche. Lorsque le Royal Park Hotel a ouvert ses portes en 2004 à Rochester, dans le Michigan, il avait tout d’un monument historique, l’établissement ayant été conçu dans le style d’un opulent manoir anglais. Mais si son élégance d’antan donne l’impression de replonger dans le passé, il n’en abrite pas moins des technologies de pointe et tout le confort moderne.

“Technology moves at an incredibly fast pace. The hotel management encourages us to stay on top of advances that will improve the guest experience,” says Scott Rhodes, Director of Engineering, Royal Park Hotel. Which is why Rhodes and his team are staying close to the evolution of IoT solutions for the hospitality industry. “There’s so much happening with IoT technology. But with any emerging technology, it’s important to think about a long-term strategy. Otherwise, you can end up with a fragmented approach that becomes costly and hard to manage or limits your options in the future. We wanted a more cohesive approach to IoT.”

When ASSA ABLOY Global Solutions personnel suggested migrating to their online connected door lock system, Rhodes knew it was something he wanted for the hotel. ASSA ABLOY Global Solutions has been providing all of the hotel’s door locks since the hotel opened.